Patricia's Classic Interiors


Frequently Asked Questions


FAQ’s

How long will each product be available?
Because Patricias Classic Interiors feature products that are unique and exclusive, most items will be limited in quantity. If an item you like is sold out, shoot us an email and we will do our best to get it for you.

 

SHIPPING

Who do you use for shipping?
Patricia's Classic Interiors use ‘Australia Post’ for shipping your items Australia wide. 

How much does shipping cost?
DOMESTIC SHIPPING – Australia wide costs ($10.00) 
EXPRESS SHIPPING – Australia wide costs ($15.00)

Please select either the Domestic or Express Shipping option at the checkout.

Do Patricia's Classic Interiors offer Worldwide shipping?
At this stage, no, sorry. 

 

PAYMENT

What type of payment do Patricia's Classic Interiors accept?
Paying for products on our website can be by using Visa or Mastercard. If you wish to make a direct payment, please contact the store on 8384 2176 or email patriciasboutique@live.com.au

 

RETURNS

What is Patricias's Classic Interiors exchange policy?
We want you to be completely satisfied with your purchase. If for some reason you are unhappy, please inform us immediately, with in 24 hours, by email at patriciasboutique@live.com.au to arrange your return for an exchange. We accept returns within (14 days) from date of purchase and only if items are unused, unwashed & in original condition with tags attached.

The postage cost to return the original item will be at the customers own expense. 

 

REFUNDS/FAULTY ITEM

Do Patricias Classic Interiors refund faulty items?
Yes, we do. However, It Patricias Classic Interiors do not offer any refunds for change of mind or incorrect choices, and that the course of normal use is not considered a manufacturing fault. Refunds are only made available if an item is deemed faulty at the discretion of Patricias Classic Interiors and we have been notified via email patriciasboutique@live.com.au within 24 hours and the item has been returned within 14 days from the original date of purchase.

Patricias Classic Interiors reserve the right to reject a faulty claim if concluded to not be a manufacturing default.

All items are inspected before being dispatched, to ensure you receive a quality product every time. Patricia's Classic Interiors take extra care when packaging your purchase however, we are not responsible for items damaged during shipping.

How long will my faulty claim take to be processed?
Once we have received the returned item, please allow 10 business days for your item to be processed. We will notify you by email when completed.

 

SALE ITEMS

Can I return a sale item for exchange or refund?
Sorry! All sale items are final sale and cannot be returned. We do not offer Refunds or Exchanges on sale items.

What if I purchased a full priced item with my discount code?
You may return the item as per normal policies under "Returns".

 

GIFT CARDS / PROMO CODES

How do I use my gift card or Promotion discount code?
When you have finished shopping on Patricias Classic Interiors and you want to checkout, follow the payment process until you see the option to enter your gift voucher/promo code. Enter your code and press ‘apply’ and proceed to payment, the discounted amount will be deducted from the order total. Please Note – the entire value must be used in the one sale process as no credit will be given.

How many gift voucher/promotional codes can I use per order?
Patricia's Classic Interiors only accept one(1) discount code per order.

What do I do if my Gift Card or Promotional Code is not working?
Please note that gift cards & promo codes are case sensitive, check your caps lock and ensure you have typed the code 100% correctly. If this still fails to work, please email our customer service at patriciasboutique@live.com.au