Shipping & Returns
We will post to anywhere in Australia! We organise our postage through Australia Post.
Our goal is to deliver your purchase as quickly as possible. All orders have a processing time of 24 - 48hours, and delivery is between 5 - 10 working days. You will receive an email confirming the dispatch of your order once it has been sent out.
During the check out process, you should specify any special delivery instructions.
Please note, standard Australia Post delivery does not enable the item to be tracked. Patricias Classic Interiors can not be responsible for items lost in the post. If you prefer the item to be tracked, please ensure you select Express Post during the check out process.
Standard Post - $10 flat rate
Express Post - $15 flat rate
For postage estimates, check your shopping cart as our postage will be automatically added to your order when you proceed to check out.
In some instances products will be sent directly from our supplier to the customer. We will communicate the dispatch of each item.
If, for some reason, there is a delay with delivery of your order we will communicate this within 2 working days, and communicate a delivery time frame. Should a delayed delivery time not meet your needs, we will be happy to process a refund.
For furniture and large items requiring couriers, please contact the store for estimates. 8384 2176 or firstname.lastname@example.org
We will take every effort to ensure that your items will not be damaged during delivery, but occasionally accidents occur. Please inspect your parcels within 24 hours of the delivery and notify us of any damage. Due to the terms and conditions of each courier company, if notice is not given within 24 hours of delivery, recompense may be affected.
We endeavour to make sure that all products shown on our site are in stock, and that pricing is true and correct. If an item is out of stock, we will do our best to order in if requested. Delivery time frames will be clearly communicated.
Special Orders or Pre orders can be made when an item is out of stock. We require a minimum 50% deposit upon confirmation of order, and the balance before delivery. To arrange a pre order of an 'out of stock' item, please email us on email@example.com or phone on 08 8384 2176.
We are pleased to offer complimentary gift wrapping on all purchases. We use a brown paper and tied with some jute string.
If your purchase is a gift, and your after something a little more special, we can use printed paper, ribbon and why not add a personalised message with one of our gift tags ($2 charge). We are more than happy to write a message to the receiver, remember to specify the wording for the card during the check out process when you select the ' Gift Wrapping' option to your shopping cart.
Returns & Exchanges
We will happily exchange any item, if the item is returned immediately and in its original condition. An email to notify us of your wish to exchange will need to be received within 24hours of item receipt.. to firstname.lastname@example.org
The postage cost to return the original item will be at the customers own expense.
Refunds are only offered,
- if the item is damaged or faulty (the defect not caused by you, as we photograph all items prior to dispatch).
- do not match the description or sample provided by us
- or do not do what they are supposed to do or what we said they would.
In order to receive the refund a photo will need to be received with in 24 hours to email@example.com of the items receipt to advise of the damage or fault.
Any later and the refund may be comprimised due to the couriers own terms and conditions.
Patricia's Classic Interiors
20 Gawler Street